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Patient Centered Medical
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Patient Engagement in Care
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Patients have the option of being informed and engaged partners in their care.
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Practices provide information on treatment plans, preventive and follow-up care reminders, access to medical records, assistance with self-care, and counseling.
Elements of a PCMH
Supurb Access to Care
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Patients can easily make appointments and select the day and time
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Short waiting times
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E-Mail and phone consults are offered.
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Off-hour service is available
Clinical Information Systems
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These systems support high-quality care, practice-based learning, and quality improvement.
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Practices maintain patient registries; monitor adherence to treatment; have easy access to lab and test results; and receive reminders, decision support, and information on recommended treatments.
A PCMH is a model of care, putting the patient at the center of care.
It emphasizes care coordination and communcation, leading to higher quality and lower costs by forcing a focus on process and reportable results.
PCMH models aim at transforming primary care into what the patients wants it to be and improves both the patients' and providers' reported experiences of care.